Community Services

Community Services Department

The primary objective of CSBG staff is to obtain the information needed during an initial intake visit to provide a comprehensive assessment that will connect families with resources to provide stability and to reduce barriers to their household stability. Resources are referrals explained and discussed with the family member to help them make informed decisions regarding services, and to explain what they would need to do to apply for any of the services discussed.

Applications for rental assistance through HUD’s section 8 program and Weatherization of homes can be completed, as well as initiation of job training services and referral to Head Start. Referrals are also made to any of the Community Services Department’s own programs and to multiple other social services agencies in the community.


All of these services are offered through the Main Office and all County Outreach Offices:

CLAIM is the Missouri State Health Insurance Assistance Program. Trained counselors provide free, unbiased advocacy, education and assistance to people with Medicare and those who help them to make informed decisions about Medicare and related health insurance needs.

Income Tax Assistance-Free tax filing for those families or individuals that qualify for EITC.

Property Tax/Rent Rebate Assistance-The Missouri Property Tax Credit Claim gives credit to certain senior citizens and 100 percent disabled individuals for a portion of the real estate taxes or rent they have paid for the year.

Family Support Program– Offers support to families and individuals with their educational and employment goals.

Vehicle Repair Loan Program A loan program to assist low income families and individuals with vehicle repairs to support their educational and employment goals.

Volunteer Program– Incorporates the use of trained volunteers by giving them varying responsibilities depending on the need at volunteer location.

Utility Assistance-The Missouri Low Income Home Energy Assistance Program (LIHEAP) has two components: Energy Assistance/Regular Heating (EA) and Energy Crisis Intervention Program (ECIP). EA is designed to provide financial assistance to help pay heating bills for Missourians during the months of November,  December, January, February, and March. Eligibility requirements for EA are based on income, household size, available resources and responsibility for payment of home  heating costs. Eligibility for EA may also qualify individuals for additional financial assistance through ECIP.


Income guidelines apply to all programs

Community Outreach and Education Programs Offered:

Poverty Simulation

During the Poverty Simulation participants assume the role of a low-income family and confront the realities of living on a severely restricted income.  The simulation is intended too:

  • Promote poverty awareness
  • Increase understanding of the challenges faced by individuals living in poverty
  • Inspire local change to overcome the effects of poverty

REALL Simulation

The REALL Simulation is for grades 8th through 12th. It’s an active, hands-on experience that challenges teens to think critically about their lives through simulation of a reactive life and a proactive life.