WIOA

Staff:  Front row—Sheila Cloud, Rebecca Feston, Lynn Pierce, and Cinthia Swank.

Back row—Sean Mooney, Scott Davis, Teri Ebel, Cindy Cooper-Cowens, and Tammie Watson.


Workforce Innovation Opportunity Act (WIOA)

Workforce Innovation & Opportunity Act, signed into law on July 22, 2014, is the first legislative reform of the public workforce system in 16 years. WIOA supersedes the Workforce Investment Act of 1998 (WIA) and amends the Adult Education and Family Literacy Act, the Wagner-Peyser Act, and the Rehabilitation Act of 1973. WIOA enhances a high quality one-stop center system by continuing to align partnerships in workforce, education, and economic development and reinforces strategies for one-stops to provide job seekers and workers with career services, education and training, and other services they need to get good jobs and stay employed, and to help businesses find skilled workers and access other services, including education and training for their current workforce.

WIOA retains the system of one-stop centers, which directly provide an array of employment services and connect customers to work-related training and education. WIOA continues to align investments in workforce, education, and economic development to regional in-demand jobs. This new law places greater emphasis on one-stops achieving results for jobseekers, workers, and businesses. WIOA reinforces the partnerships and strategies necessary for one-stops to provide job seekers and workers with the high-quality career services, education and training, and supportive services they need to get good jobs and stay employed, and to help businesses find skilled workers and access other supports, including education and training for their current workforce.

Your West Plains Missouri Job Center provides one-stop access to Missouri’s workforce development system. Workforce Development services are also provided through Ozark Action, Inc. satellite offices, in the outlying counties we serve. The required One-Stop partners include Workforce Innovation & Opportunity Act’s Adult, Dislocated Worker, & Youth programs, Wagner-Peyser Act employment services, The Division of Vocational Rehabilitation, Adult Education and Literacy Programs, Senior Community Service Employment programs, Career & Technical Education, Trade Act, Jobs for Veterans State Grant, Community Service Block Grant Employment & Training, Housing and Urban Development Employment & Training, Temporary Assistance for Needy Families, Second Chance Act, Unemployment compensation, Job Corp, Youth Build, Native American, and Migrant Seasonal Farmworker.

Services to Businesses include:
  • Job Placement
  • Labor Market Information
  • Financial Incentives
  • Internet job order postings and resume retrieval
  • Interview/Testing Applicants
  • Customized Training
Employment Related Workshops include:
  • Career Exploration
  • Career networking
  • Resume Preparation
  • Interviewing Process
  • Basic Computer Skills
  • Online Applications
  • Budgeting
  • National Career readiness Certificate Testing
  • Job Club
One-Stop Centers training/Retraining Services include:
  • Basic Education
  • Work Experience Placement
  • Occupation Classroom Training
  • Trade Act
  • Missouri Employment & Training
  • Disaster Jobs Relief Program
  • SHO-ME-HEROS
  • Youth Programs
One-Stop Centers career services include:
  • Basic Skills Assessments
  • Search for Jobs and training opportunities
  • Access to jobs.mo.gov to search job openings
  • Referral to an employer with openings
  • Comprehensive work-related assessments
  • Learn or refresh your job-search related skills
  • Determine eligibility for formal skills training
  • Access adult education and literacy programs
  • Career Planning/Counseling
  • Outreach and Intake
  • Placement and follow-up assistance
  • Skills, Interest and Aptitude assessments
  • Worker Profiling Services
  • National Career Readiness Certificate
  • Labor Market Information
  • Resume Development
  • School and Training Program Information
  • Financial Aid Information
  • Unemployment Assistance



Staff

Scott Davis – Functional Leader at The Missouri Job Center/WIOA Director. Manages all workforce development programs.

Tammie Watson – Wright, Ozark, & Douglas County WIOA Youth Case Manager. She works at the local level with business community and service providers to engage them and develop linkages to support their participation in the workforce system. She enrolls eligible youth participants for basic education, work experience, supportive services and Youth Summer Jobs Programs.

Cindy Cowens – Howell, Oregon, Texas County WIOA Youth Case Manager. She works at the local level with business community and service providers to engage them and develop linkages to support their participation in the workforce system. She enrolls eligible youth participants for basic education, work experience, supportive services and Youth Summer Jobs Programs.

Sean Mooney – Missouri Job Center WIOA Adult/Dislocated Worker and SkillUP Case Manager. He enrolls eligible participants for WIOA/SkillUP services to assist in upgrading skills through classroom training, basic education, work experience, and supportive service programs. Provides WIOA services in OAI outreach offices monthly (Texas, Wright, Ozark, & Douglas), call Job Center for appointment.

Teri Ebel – Business Services Representative. She works at the local level with business community and service providers to engage them and develop linkages to support their participation in the workforce system. Coordinates the workforce development programs such as incumbent worker training, on-the-job training and work experience programs. Provides WIOA services in OAI outreach offices monthly (Oregon), call Job Center for appointment.

Rebecca Feston – Missouri Job Center WIOA Case Manager/Business Services. She enrolls eligible participants for WIOA services to assist in upgrading skills through basic education and supportive service programs. She also provides business services to employers through job posting, federal bonding, and outreach for Job Fairs. She promotes weekly job posting online and through radio.

Cynthia Swank – Missouri Job Center WIOA Adult/Dislocated Worker and SkillUP Case Manager. She enrolls eligible participants for WIOA/SkillUP services to assist in upgrading skills through classroom training, basic education, work experience, and supportive service programs.

Lynn Pierce – DRJP Project Coordinator. She locates and enrolls eligible participants into temporary subsidized employment in the Disaster Recovery Jobs Program. Coordinates with County employer to complete monitoring and informs them of program benefits. Coordinates with FEMA and informs them of identifies counties employers.

Sheila Cloud – Outreach & Referral Coordinator. She provides service to Job Center customers through greeting and assessing their needs to make appropriate referrals to WIOA partners within the Job Center or by direct linkage. She assist customers with obtaining employment through WIOA career services appropriate to their needs. She also manages the Job Center Facebook page and keeps it updated daily.